aloKingz Privacy Policy

1. INFORMATION WE COLLECT

We collect and process the following information:

a. Personal Information

Provided by you when registering, placing bets, or contacting support, including:

• Full name and date of birth
• Email address, phone number, and residential/billing address
• Identification and proof of address documents
• Payment and transaction details
• Preferences and communication records

b. Non-Personal Information

Automatically collected data such as:

• IP address, browser type, device information, date and time of access
• Website usage patterns and crash reports
• Cookies and analytics data

2. HOW WE USE YOUR INFORMATION

Your personal information is used for the following purposes:

• To provide and manage your account and services
• To verify your identity and prevent fraud
• To comply with legal and regulatory requirements
• To improve website performance and user experience
• To send marketing and promotional materials (with your consent)

You may withdraw consent or update your preferences at any time.

3. LEGAL BASIS FOR PROCESSING

We process your data based on the following:

• Contractual necessity – to deliver services you request
• Legal obligation – to meet regulatory requirements
• Legitimate interest – to enhance security and user experience
• Consent – for marketing or non-essential processing

4. DATA SHARING AND DISCLOSURE

Your data may be shared only with:

• Authorized service providers assisting in operations, payments, or verification
• Regulatory authorities or law enforcement when required by law
• Partners who help prevent fraud or promote responsible gaming

We do not sell or share personal data for independent third-party marketing. If data is transferred outside your country or region, we ensure appropriate safeguards such as binding corporate rules or standard contractual clauses.

5. YOUR RIGHTS

You have the right to:

• Access your personal data and request a copy
• Rectify inaccurate or outdated information
• Request deletion of personal data where lawful
• Object or restrict processing in certain circumstances
• Withdraw consent at any time for marketing or non-essential uses

Requests may be sent via email or live chat, subject to identity verification.

6. DATA SECURITY

We implement industry-standard security measures including encryption, firewalls, and restricted access controls. Only authorized personnel and trusted partners may process your data under strict confidentiality obligations.

7. DATA RETENTION

We retain your data only as long as necessary for legal, regulatory, or business purposes. When no longer required, it is securely deleted or anonymized.

8. COOKIES AND ANALYTICS

We use cookies to optimize performance and enhance your experience. You may manage or disable cookies in your browser settings.

We also use Google Analytics to monitor site traffic and user behavior. Please refer to Google's Privacy Policy for additional details.

9. THIRD-PARTY LINKS

Our website may contain links to external sites. aloKingz is not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal data.

10. UPDATES TO THIS POLICY

We may revise this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

11. CONTACT US

For questions, requests, or concerns regarding your personal data, please contact our customer support.

By creating an account or using our services, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.